Topics: Troubleshooting

Solutions and quick fixes to some of the most common issues with creating and managing your escrow contracts and navigating through Zenland.

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I see error “Transaction exceeds balance”. What does that mean?

Cannot change contract details and due date. Why?

Why does the error “Authentication credentials were not provided” appear?

The button “Release” has disappeared. Is that a bug?

I don’t know if the transaction went through because the button is blue again. What can I do?

My internet connection has been restored but I cannot message in chat. Why?

The transaction got stuck in the network. What can I do?