How do I submit proof to support my claims?

Estimated reading time: < 1 min

At this time, direct file submissions (attachments) are not supported. 

To support your claims when disputing the case you can: 

  1. Upload a screenshot/video to
  2. Send the URL to the contract chat. 

This maintains anonymity without adding complexity to the system. Though there are other ways like Google Drive, Dropbox, etc. to share the evidence with the Agent or with the buyer/seller to support your claims.

Note that the URLs are not clickable and are copy-pasted manually into the search bar to see the content.
Was this article helpful?
Dislike 0
Views: 92
Previous: The seller is not responding and the due date passed. What should I do?
Next: I see dispute escalation to Agent. How does this process work?